Call Center Representative II
Call Center Representative II

Call Center Representative II

Passbooks Study Guide

Career Examination Series

STUDY AIDS

160 Pages, 8.5 x 11

Formats: Spiral

Spiral, $39.95 (US $39.95) (CA $53.95)

Publication Date: January 2015

ISBN 9780837345826

Price: $39.95
 
 

Overview

The Call Center Representative II Passbook® prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: supervision; interviewing; public contact principles and practices; understanding and interpreting written material; and more.